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Why Every Business Should Have Their Google Business Profile Set Up and Updated

Mark Fox
Founder, Creative Sweet
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At Creative Sweet, we’ve worked with dozens of businesses across Ireland and the UK and one of the most common issues we see, even with long-established companies, is a missing or poorly maintained Google Business Profile.

This is a simple tool with major impact. Whether you’re a start-up, a salon, a shopping centre, or a retail brand, your Google Business Profile is often the first impression people get when searching for you online.

And surprisingly, many businesses still don’t have it set up correctly, or worse, haven’t set it up at all.

What Is Google Business Profile?

Google Business Profile (previously known as Google My Business) is a free listing that allows your business to appear in:

  • Google Search results
  • Google Maps
  • Local pack listings

It includes key info like your opening hours, website link, phone number, address, customer reviews, photos, and posts. It’s essentially a mini-website that appears the moment someone searches for your business or the services you offer.

Why It Matters

It builds trust
Customers trust businesses that show up in search with complete information and positive reviews. An optimised listing adds credibility instantly.

It improves visibility
Being visible on Google Maps and in local searches is crucial for footfall and service-based businesses.

It drives traffic
A clear, updated listing makes it easier for people to click through to your website, call you directly, or follow you on social media.

It complements your marketing
Running a campaign? Promoting a new service? Google Business allows you to post updates, events, and even limited-time offers right inside your listing.

It boosts SEO
It works alongside your website to strengthen your presence in local search. The more accurate and active your listing is, the more likely Google is to show your business to new customers.

What We’re Seeing

We’ve audited dozens of businesses and noticed:

  • Many long-standing businesses with no listing at all
  • Others with outdated opening times or old phone numbers
  • Missing links to websites or social media pages
  • No photos or reviews, even though they’ve been running for years

These may seem like small issues, but they can cost you traffic, enquiries, and even bookings.

We Can Help

At Creative Sweet, we offer:

  • Full Google Business Profile setup from scratch
  • Profile optimisation and local SEO improvements
  • Consistent updates and posting as part of your ongoing strategy
  • Integration with your website and social pages

This can be added to any of our marketing packages or requested as a one-off setup.

Final Thought

If someone searches your business name or service today, what are they seeing?

A Google Business Profile is not just a “nice to have” — it’s a basic, essential part of your digital identity. Let’s get it working for you.

Want us to check yours? Drop us a message and we’ll take a look.

Ready to grow your business online?

Get a free 30-minute strategy call with our team. We’ll audit your site, brand and funnel and show you exactly where the growth is hiding.

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